All HISD account users can manage and reset their own account passwords by setting up an HISD Access profile to verify their identity. The tool can also be utilized to reset your account if your ID is locked out after multiple unsuccessful login attempts - but remember, you must register before you are locked out. 

CREATE A HISD ACCESS PROFILE: 

If you have not set up a profile and you know your password and your account is not locked out, you can create a profile by clicking on the "Click here to setup your profile" button below. 

To set up your profile, all you need is your personal email address and cell phone number.

During the process you will need to access both your email and text messages.

• How to setup your profile

After setting up your profile, you can reset your password from any internet enabled device at any time.

• How to set up two-factor authentication

If you are still having an issue logging in, you can use the AskIT Agent for additional support, Click the icon to the right. 

NEW EMPLOYEES: 

If you are a new employee and have not received your network credentials, contact your Talent Coordinator in Human Resources.