You should always restart your computer and sign back in to try and fix it. Sometimes updates require restarts for them to take effect, and the computers do not like going too long after an update without restarting. Don't go longer than a week without restarting your computer, smartphone, etc., basically anything with a microchip in it.

Also, if you don’t want to lose any files or info, back them up to cloud storage (or whatever medium you like) before coming to campus. These are good life lessons to get into the habit of doing!

• If you’re already signed into OneDrive, then go to the final step. If you’re not signed in to OneDrive, then click on the Windows icon in the lower left-hand corner of your screen.

• Look up OneDrive in your Program Menu, click on it

• Enter your Email address, click Next

• Follow the prompts, click Next/Later when it asks if you’d like to get the OneDrive mobile app

• Wait for it back to up everything

• Final Step: Open your OneDrive folder after it’s done to move anything on your Desktop that you want to keep to the folder

Call HCC IT at 713-718-8800.

Having trouble getting to a document in Google Drive? Check to make sure that you're signed into your web browser using your HISD email.

The Student Station is located outside of Rm. 264 and available to assist you with anything you need to print, as long as it's black-and-white, and one-sided. The Student Station desktops have their own dedicated printer!

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Follow the steps attached on the Student Station wall and if you have any other issues, please ask Dean Saikin for help.

Step 1: Open MS Teams

Step 2: Click on the 3 dots next to your profile picture, then Settings

Step 3: Under Devices, click on "Make a test call"

Step 4: Follow the verbal prompts and listen well