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Take your healthcare to the Next Level.
Houston Independent School District has partnered with Next Level to be your first stop for employee healthcare needs. Starting September 1, 2024, for employees only on the HISD medical plans, HISD will provide an unlimited Next Level PRIME healthcare membership. HISD is offering this benefit at no additional cost to you, the employee. View this flyer
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Hattie Mae White Educational Support Center
4400 West 18th Street
Houston, Texas 77092
281-869-3630Hours of operation:
Monday - Friday: 9:00 a.m.-4:30 p.m.
Saturday at HMW: 8:00 a.m. - 1 p.m.
Attucks Middle School
4330 Bellfort Street
Houston, Texas 77051
281-869-3630Hours of operation:
Monday - Friday: 9:00 a.m.-4:30 p.m.HISD Health and Wellness Centers operated by Next Level Urgent Care
These convenient clinics make it easy for eligible employees and their covered dependents age 5 and older to receive urgent care close to where they work. Walk-in patients are not welcome at this time so please make an appointment on the Next Level app or by calling 281-869-3630.
PERSONAL, HIGH-QUALITY MEDICAL CARE
HISD Employee Health & Wellness Centers are here for most of your day-to-day health care and wellness exams. Even better, if you’re enrolled in an HISD medical plan, you can use these services at no cost to you, and also includes care for your covered dependents, age 5 and older.
If you’re eligible for HISD health care benefits but not enrolled in the HISD medical plan, you can still use the centers for just $65-$125 per visit, plus any additional lab fees.
Convenient medical care for employees and covered dependents- Urgent Care
- Sports Physicals
- Headaches
- Rashes
- Sprains & Strains
- Lacerations
- Urinary Tract Infections
- Labs
- Flu Shots
- Wellness Physicals
- Interim Care
Please note: Workers’ comp (on-the-job injuries) are not covered.
Additional Information on the Next Level website. More on mobile apps
Additional information Next Level flyer
Información Adicional en Español
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New policy for no-shows at HISD Health and Wellness Centers
Patients who schedule appointments and fail to keep them cause a negative impact on the workflow of the onsite centers. A visit "no show" is defined as a scheduled appointment that is not canceled or rescheduled at least two hours before the appointment time. A high no-show rate impacts:
1. Productivity of the centers' staff
2. Patient satisfaction
3. Financial return for HISD
New policy effective Dec. 1, 2021
First offense: Three (3) no-shows in a 180-day period.
Consequence: Patient will not be able to visit the HISD Health & Wellness Centers for 180 days.
Patient will only be able to visit the 16 Next Level Urgent Care Centers contracted through HISD and pay their applicable visit fee. After 180 days, the patient can resume pre-booking appointments.
Second offense: Patient who then accumulates three (3) additional no shows in a 180-day period.
Consequence: Patient will be unable to use all centers (HISD Health & Wellness Centers and 16 Next Level Urgent Care Centers contracted through HISD) for 90 days. After the 90-day period, patient can resume utilizing the centers.
Processes
Tracking
- No shows will be tracked as “no show, date” in the patient’s chart using a pop-up alert.
- Once a patient has three (3) no shows within the above specified time frames, the pop-up alert will be changed to indicate the restrictions that the patient has and when the restriction will end.
- Patient will be notified of no-show history and the no-show policy when scheduling appointment/during appointment reminder call.
☑ How to make appointments at the HISD Health and Wellness Centers
Next Level Medical operates the HISD Health and Wellness Centers. Next Level has a login page for scheduling, clinic information, provider bios, blogs, and other health tips.
Start by going to the NLUC website here.
- Click on Schedule now
- Please enter your phone number or email to get started.
- Click on the type of care needed
- Select the person requesting care
- Employee Wellness Clinics appear first
- Select a location and follow the prompts
If you have any questions, please call Next Level at 281-869-3630.