• When you sign up for this plan, Cigna assigns you a primary care dentist (PCD) close to your home who coordinates your care. You can change your PCD at any time through Cigna.
• Your plan fully covers most preventive care, such as routine checkups and cleanings. You and your covered dependents can receive one cleaning every six months, free of charge.
• There are no deductibles to pay or claim forms to file. You simply pay the set copays when you receive covered services.
• If you need specialty dental care, excluding pediatric or orthodontic, your PCD will refer you to a network specialist.
• Only an emergency evaluation will be covered out of network, and it requires prior administrator approval from Cigna. The actual treatment is not covered.
• You can use any remaining funds in your health care flexible spending account to pay copays.

The myCigna mobile app lets you find a dentist, review your coverage, calculate costs, and view, fax or email ID information on your phone or tablet.

Helpful resources
To change your PCD, obtain prior approval, or find help of any kind, call Cigna customer care at 800-CIGNA24 (800-244-6224), available 24 hours a day, 7 days a week or visit the Cigna website.

The change becomes effective the first of the following month. If you make the change prior to the 15th of a month, Cigna lets your PCD know. If you make the change after the 15th and have an appointment scheduled for the following month, your PCD may need to contact Cigna to verify the change.

Your PCD's name is printed on the card, but if you change your election, you can request a new card or a letter confirming the change.

Click here to see if your preferred dentist is in the Cigna network.