CHARTER BASIC / PLUS

CHARTER KELSEY BASIC / KELSEY BASIC ACO MEDICAL PLAN COMPARISON

  • Kelsey Care Medical Plan Explained

    • More than 850+ doctors at 40+ Houston-area Kelsey-Seybold Clinic locations:
    • More than 300+ primary care doctors and 700+ specialists
    • 4 accredited ambulatory surgery centers
    • 4 cancer center locations
    • 1 sleep center

    If you need hospital care, your Kelsey-Seybold doctor will determine the most appropriate hospital for your care. Kelsey has onsite pharmacies located at 17 of their clinics. You can get your medications filled at a Kelsey-Seybold pharmacy.

     


    How to Find a Provider from HISD Benefits on YouTube.

    To view a map of Kelsey Clinics locations, click here

    PCP/Specialists Referrals
    Kelsey-Seybold Medical Group will be your assigned PCP; however, you can see any Kelsey Seybold PCP or Specialist at any of their locations without a referral.

    What you get with Kelsey ACO

    Predictable Costs:

    • $30 for Primary Care office visit
    • $65 for Specialist office visit
    • Lab tests and X-rays are subject to deductible and coinsurance.

    Virtual Health Video Visits

    • $20 for Primary Care
    • $55 for a Specialist

    Easy-to-Use Coordinated Network

    • See any Kelsey-Seybold primary care doctor or specialist in 65+ medical specialties
    • One-Stop Shopping: Exams, lab services, and routine X-rays at any Kelsey-Seybold Campus locations
    • On-site pharmacy at 17 Kelsey-Seybold Clinic locations
    • View doctor bios and videos at www.kelsey-seybold.com/find-a-houston-doctor  
    • Emergency care and urgent care centers through UHC
    • Offering 900+ Kelsey-Seybold doctors, top hospitals, and affiliated specialists

    KelseyCare Aetna offers quality and convenience

    • See any Kelsey-Seybold doctor at any location, any specialty - no referral needed
    • See a doctor today! Go to kelsey-seybold.com, enter your zip code, and schedule the next available appointment.
    • 24-hour appointment scheduled at 713-442-0000 or kelsey-seybold.com
    • MyKelseyOnline - Email your doctor, get most test results, and schedule appointments online
    • Virtual Health Services Video Visits available days, evenings, and weekends for more than 50 medical conditions/symptoms using your camera-enabled smartphone, tablet, or computer. Visit kelsey-seyboldvirtualhealth.com for more information. 
    • Access to world-class hospitals, including CHI St. Luke’s Health, Texas Children’s Hospital, Memorial Hermann, Houston Methodist, and select HCA Hospitals.
    • After-Hours Kelsey Nurse Hotline at 713-442-0000
    • Saturday appointments for sick and well care, 9 a.m. to 2 p.m. at four locations
    • Pediatric appointments until 6 p.m. at specified locations. Free "Get Acquainted" visits by pediatricians.
    • KelseyCare Concierge at 713-442-9593 helps you choose a doctor, find the most convenient clinic location, and resolve any questions or concerns.

    Kelsey-Seybold doctors are admitted to hospitals in the Texas Medical Center and in the community
    Texas Children’s Hospital - Texas Medical Center, The Woodlands, West Campus
    Houston Methodist - Baytown, Katy, Sugar Land, Texas Medical Center, The Woodlands, Willowbrook
    CHI St. Luke’s Health - Texas Medical Center, Sugar Land, The Woodlands, The Vintage
    Memorial Hermann - Katy, Memorial City, Pearland
    HCA Houston - The Woman’s Hospital of Texas, Clear Lake Regional Medical Center.

    Why is this important for you and your family?kelsey basic and plus plan chart
    Your Electronic Medical Record: Kelsey-Seybold Clinic’s collaborative approach, and the electronic medical record system, allows seamless coordination among Kelsey-Seybold primary care, specialty care, pharmacy, and nursing.

    • Latest clinical information
    • Lab results
    • X-rays and advanced imaging
    • Medications
    • Preventive exams

    Ambulatory Surgery Center

    • 30 pre-op and 30 recovery beds
    • 20,000 procedures a year
    • 100 employees, 45+ surgeons
    • Outpatient-based fee structure

Video and E-visits

  • Primary and Specialty Care Video Visits

  • Adult and Pediatric E-visits

Service Phone Number/Website
KelseyCare Concierge
How care at Kelsey-Seybold Clinic works available
Monday – Friday, 8 a.m. – 5 p.m.
713-442-9593
24-hour Appointment Scheduling
To schedule an appointment,
call our 24/7 contact center
or go to Kelsey-seybold.com/make-an-appointment
713-442-0000
After-Hours Nurse Hotline
Speak with a Kelsey-Seybold nurse after regular business hours, on holidays, and on weekends. Our After-Hours Nurse can assist you and refer you for care.
713-442-0000
or toll free:
1-800-231-6421
Kelsey-Seybold Clinic Website
For more information about Kelsey-Seybold physicians and locations.
Please go to
kelsey-seybold.com
MyKelseyOnline Help Line
For assistance signing up for MyKelseyOnline or for help with setting up or using your account, please call the MyKelseyOnline Help Line Sunday - Saturday, 7 a.m. to 9 p.m.
713-442-6565
TTY / TDD
Text Communication for individuals using a telecommunication device.
713-442-5818
Medical Emergency
Call 911 for life-threatening medical emergencies. Bring your insurance card to the hospital and contact your health plan as soon as possible.
911