The Crisis Response & Behavioral Supports (CRBS) Department provides immediate support, guidance, and resources to students, faculty, and staff during times of crisis. We implement effective strategies to mitigate the impact of the crisis, restore a sense of normalcy, and facilitate the healing process for all those affected.

• Assessment and Intervention: Upon receiving reports of a crisis, the team conducts thorough screeners and assessments to determine the nature and severity of the situation. They then implement research-based strategies tailored to the needs of the individuals involved.

• Crisis Management Protocols: The department develops and maintains comprehensive crisis management protocols that outline step-by-step procedures for responding to various types of crises, ensuring consistency and efficiency in the response efforts.

• Support Services: In addition to immediate crisis intervention, the department provides referrals to external resources for individuals in need of continued assistance following a crisis.

• Preventive Measures: Recognizing the importance of prevention, the Crisis Department also engages in proactive measures such as mental health awareness programs, training sessions on crisis response techniques, and promoting a culture of open communication and support within the school community.

Collaboration and Coordination: The Crisis Department works collaboratively with other departments, including law enforcement agencies, and mental health professionals to ensure a coordinated and comprehensive approach to crisis management and support.

Training and Professional Development: Team members undergo regular training and professional development sessions to enhance their skills in crisis intervention, trauma-informed care, and psychological first aid. This ensures that they remain well-equipped to address the diverse needs of the school community effectively.

Evaluation and Continuous Improvement: The department regularly evaluates its crisis response procedures, identifies areas for improvement, and implements necessary revisions to enhance the overall effectiveness of its services. Feedback from stakeholders, including students, parents, and staff, is actively sought and incorporated into the improvement process.

• Respond to acute crisis calls related to suicidal ideation, threat assessments, self-harm, psychological crisis, and behavior consultations. 

• Facilitate immediate support, guidance, and resources for students, faculty, and staff during times of crisis. 

• Implement research-based strategies to mitigate the impact of a crisis event and restore a sense of normalcy and healing. 

• Provide indirect services such as consultation with teachers, staff, and parents on behalf of students considered at risk for emotional & behavioral concerns.

• Crisis Protocol 
• Crisis & Behavior Support Overview 101
• De- Escalation Strategies
• Trauma-Informed Practices
• Nonviolent Crisis Intervention (CPI) 

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