USAC E-Rate Whistleblower Hotline

The E-Rate program provides affordable telecommunications and Internet access services to connect schools and libraries to the Internet. This support goes to service providers that provide discounts on eligible services to eligible schools, school districts, libraries, and consortia of these entities.

The E-Rate program is administered by the Universal Service Administrative Company (USAC), an independent/not-for-profit corporation designated as the administrator of the Federal Universal Service Fund by the Federal Communications Commission (FCC).

Assuring effective stewardship of the Universal Service Fund by guarding against misuse or waste of funds is a priority shared by USAC, the FCC, Congress, and program applicants, service providers, and the general public. To that end, the USAC Whistleblower Hotline allows applicants, service providers, contributors, and others to alert USAC—anonymously, if desired—to instances where program funds are being misapplied or where potential program rule violations may exist.

If you are aware of waste, fraud, or abuse of USF program funds, USAC encourages you to report it! USAC treats each call to the USAC Whistleblower Hotline (1-888-203-8100) as a serious and urgent matter requiring immediate attention.